Find a telephone number:

Topshop Contact Number: 0344 984 0264

Contact Topshop by calling their UK customer service helpline number 0344 984 0264 for help making an online purchase or to ask about any ongoing sales and deals over the phone.


About the Store

Topshop is part of the Arcadia Group which is a British multinational fashion retailer that specialises in women’s clothing, shoes, make-up and accessories. However it’s partner store Topman focuses on the latest menswear styles with a department dedicated to men’s formal-wear which is ideal if you are shopping for a new suit. Topshop has around 500 shops worldwide, with 300 in the United Kingdom alone, yet they also have a very active online store where customers can purchase goods to be delivered to their home address.


UK Customer Services – 0344 984 0164

Phone Topshop on their UK customer service contact number 0344 984 0264 to ask for support when ordering clothing from their online store or ask for the address of your nearest branch to make an purchase in person. You can also get in touch with a Topshop customer service assistant to discuss how to return an dress that does not fit as expected or is in some way faulty. For instance, an advisor will be able to detail how to claim for a refund if you have lost a receipt as proof of purchase and do not want to exchange your article of clothing for a different size. Furthermore, callers can ask for technical support when making an order from the Topshop website if they are unsure whether an order has gone through. You should also call to check when an item will be back in stock if you would like to order an item from the online store that has been listed as currently unavailable. Moreover, shoppers can rest assured that they can use this number to enquire about a recent Topman purchase, and can request the tracking number for an online order to help monitor the location for an item that is currently out for delivery.

You should also use this number to enquire about any national Topshop promotions or discounts for an end-of-season clearance sales. Moreover, customers may wish to check the online availability of the store’s popular Ivy Park brand if it is sold out in their nearest High Street store. Finally, you can use this number to register a complaint about poor quality clothing or even about the conduct of a Topshop member of staff following a negative experience in store.


Topshop Phone numbers

Topshop Department UK Contact Number
Customer Services 0344 984 0264
Gift Card Enquiries 0371 384 3238
Topshop Credit Cards 0333 220 2507


About Topshop Call Costs and Contact Hours

Calls to the Topshop customer service contact number will be charged at the same per-minute rate as any 01 or 02 area code numbers, whether you are calling from a UK mobile or landline phone. However, you may be able to contact Topshop for free if you are using any inclusive free minutes that are in included in your landline or mobile tariff deal. The customer service team is available to be contacted during the opening hours of 9am-11pm Monday-Friday, 9am-6pm Saturday-Sunday and 9am-5:30pm on UK bank holidays.


Write to the Topshop Team

If you would like to apply for a Topshop credit card to use for in store purchases or simply send a written enquiry about any of their fashion lines then you should write to their Head Office on the following postal address:

Topshop Card Services,
NewDay Ltd,
PO Box 700,
LS99 2BD,
United Kingdom.