Find a telephone number:

Sainsbury’s Contact Number: 0800 636 262

Call Sainsbury’s customer services for free on their freephone groceries contact number 0800 636 262 for technical support with online shopping, for electrical energy enquiries and to upgrade your mobile phone handset.

Sainsbury’s is one of the leading supermarket brands in the UK with a diverse range of operations as well as their main food grocery business including energy supply, financial services such as credit cards and a mobile phone shop. You can call their freephone customer service number 0800 636 262 to phone Sainsbury’s about your local store, to track an online shopping order and for technical support when modifying your grocery basket on their website. Therefore if you would like to check whether your favourite product is in store and if a product contains allergens you can phone this helpline for full details. Furthermore if you have a complaint about a member of staff, the cleanliness of their store or out of date food you can dial this number to submit a report. Finally you can call this helpline discuss your Nectar Card points, to apply for a credit card and to download films using their Entertainment on Demand service.

You can phone the Sainsbury’s customer service department on their freephone contact number 0800 636 262 anytime between 8am to 10pm on weekdays, 8am to 7pm Saturday and 10am-4pm Sunday although you may experience closures on UK public holidays.


Sainsbury’s Energy – 0800 316 0316

Phone Sainsbury’s Energy for free by dialling their freephone contact number 0800 316 0316 for enquiries about your electrical supply, to change to a direct debit tariff and to fit your home with modern solar panels. Moreover you can call this helpline to improve the energy efficiency of your home by installing insulation and a smart meter, which in turn helps prevent inaccurate electricity bills. In the event of a gas emergency you should contact the national grid immediately by dialling their freephone number 0800 111 999 once you are in a safe location.


Sainsbury’s Mobile – 0800 015 2552

Call Sainsbury’s Mobile for free by calling their UK contact number 0800 015 2552 to upgrade your phone handset and for their other technological products such as televisions. Unfortunately they have now closed their Mobile by Sainsbury’s network so you will no longer be able to receive calls or texts on these SIM cards. If you find a card with outstanding credit you can phone this helpline to request a refund however as of 1st May 2016 they are under no obligation to do so.


Sainsbury’s UK contact numbers

Department Phone number
Customer services 0800 636 262
Energy enquiries 0800 316 0316
Sainsbury’s Mobile shop 0800 015 2552
Online shopping enquiries 0800 328 1700
Nectar card queries 0344 811 0811
Technical support for online banking 0808 540 50 60
Get a loan from Sainsbury’s 0800 096 0543
Mortgage enquiries 0800 838 295


Write to Sainsbury’s

You can also send postal enquiries to Sainsbury’s supermarket by writing to their UK postal address below, please be aware that this office does not accept cheque payments for any items and that you should avoid attaching sensitive bank details about your credit card in case your letter is intercepted by fraudsters.

Sainsbury’s Supermarkets Ltd,
33 Holborn,
United Kingdom.