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Game Contact Number: 0208 827 0099

Call Game on their national customer service contact number 0208 827 0099 for information about a purchase made from either their online or high street stores before asking how to claim a refund over the phone.

Game is a UK-based specialist video game retailer that previous operated under the ‘Electronics Boutique’ brand name. Game sells the latest PlayStation, Xbox and Nintendo video game consoles along with the hard copies of recent gaming released. Customers can also trade-in any pre-owned games for in-store credit or even buy discounted video games in a reduced section of a high street store.


Game National Customer Service – 0208 827 0099

Call a representative from Game on the their national customer service contact number 0208 827 0099 so that you can make a about the stock availability of a particular video game release. Callers can also get in touch to ask about the release date of an upcoming video game, whether on a Sony, Microsoft or Nintendo console before making a preorder over the phone.You should also use this number to discuss the store’s national returns policy if you have changed your mind about a video game purchase. For instance, if you have bought a game but have not yet removed its packaging then you should be eligible for a full cash refund. However, if you have previously played a game then you will be required to trade it into the pre-owned section for either in-store credit or cash. Therefore, you can also use this number to ask for an estimate on the value on any video game consoles or gaming software before your visit to your nearest Game high street store.

Alternatively, customers should get in touch for online support if you are having difficulty logging into your online account. Moreover, customers can ask for help so that they can change their account details or the payment method linked to their Game profile. You can also use this number to ask how to redeem your Game points on your next purchase as to qualify for a discount. If you have made an online order but your item has not arrived then you should use this number to ask for tracking updates or for the reference code needed for the Royal Mail track and trace service.


National Complaints Helpline – 01256 784 000

Call Game on their national complaints contact number 01256 784 000 to register a formal grievance with the company. For instance, if you are have bought a video game that does not work as described or if you would like to report the conduct of a particular member of in-store staff then you should contact a representative from the Game head office on this number. Alternatively, callers can report an item that has not arrived by its estimated delivery time before requesting a refund or replacement.


Call Costs and Opening Hours

The national Game helplines run a geographic contact numbers that will charge callers the same standard per-minute rate as any local call that has been made from a UK mobile or landline telephone. However, you may be able to contact a representative from the retailer for free if you are using up any inclusive free minutes that have been offered by your service provider as part of your monthly tariff deal.

The national UK Game call centre is available to take calls during the opening hours of 8am-8pm Monday to Saturday and 10am-5pm on Sundays.


Game Phone Numbers


Game Department UK Contact Number Opening Hours
Customer Services 0208 827 0099 8am-8pm Monday to Saturday, 10am-5pm Sunday
Complaints 01256 784 000 8am-8pm Monday to Saturday, 10am-5pm Sunday


Write to the Customer Service Team

If you would prefer to send a letter detailing your written complaint or enquiry then you should write to the Game customer service team on the following postal address:

Game Customer Service,
Unity House,
Telford Road,
RG21 6YJ,
United Kingdom